Terms of service

RZ SERVICES LTD t/a Interior Furnishes – Terms & Conditions

Last Updated: 5 November 2025

1. Overview

This website is operated by RZ SERVICES LTD t/a Interior Furnishes (“we”, “us”, “our”). By accessing or using our website and services, including purchasing products, you agree to these Terms & Conditions, including all linked policies. If you do not agree, please do not use our website or services.

Our store is hosted on Shopify Inc., providing the e-commerce platform for our products and services.

2. Eligibility

By using our site, you confirm that:

  • You are at least the age of majority in your country of residence;
  • You have not been prohibited from using this site by any law;
  • You will comply with all applicable laws and these Terms.

Minors may only use this site with parental or guardian consent.

3. Products and Services

  • All products listed are subject to availability. Quantities may be limited, and we reserve the right to limit sales per person, household, or region.
  • Product images and colors are for illustrative purposes; exact colors may vary by device.
  • Prices are subject to change without notice.

Note: Any offer or sale on this site is void where prohibited by law.

4. Orders, Billing, and Account Information

  • By placing an order, you agree to provide accurate, current, and complete information.
  • We may refuse or cancel orders at our discretion, including suspected fraudulent or reseller activity.
  • Credit card information is always encrypted during transmission.

For detailed information on returns and refunds, see our Refund Policy: https://www.interiorfurnishes.co.uk/policies/returns-policy

5. Shipping and Delivery

  • UK / EU / USA / Australia: Orders are shipped from regional warehouses for faster delivery.
  • Estimated delivery times:
    • UK / EU: 3–7 business days
    • USA: 5–10 business days
    • Australia: 5–10 business days
  • Shipping costs are displayed at checkout. Customers are responsible for any applicable taxes, duties, or customs fees.

6. Returns & Refunds

  • 14-day return policy: Customers can return items within 14 days of receipt.
  • Items must be unused and in their original packaging.
  • Non-returnable items: Personalized orders, sale items, or items purchased with gift cards.
  • Customers are responsible for return shipping unless items are defective, damaged, or incorrect.
  • EU customers: 14-day cooling-off period applies, as per EU consumer protection laws.
  • Refunds are processed to the original payment method within 10 business days after approval.

See full Refund Policy here: https://www.interiorfurnishes.co.uk/policies/returns-policy

7. User Conduct

You may not:

  • Use our products or website for illegal purposes;
  • Violate laws, infringe intellectual property, or transmit viruses or harmful code;
  • Harass, defame, or discriminate against others;
  • Mislead others with false information;
  • Circumvent security features.

Violations may result in immediate termination of access and/or legal action.

8. Third-Party Links & Tools

  • Our site may include links or tools from third parties.
  • We do not control or endorse third-party content and are not liable for their products, services, or policies.
  • Please review third-party policies before engaging with their services.

9. Intellectual Property

All content, logos, graphics, and materials on this site are the property of RZ SERVICES LTD t/a Interior Furnishes or its licensors. Reproduction or use without written permission is prohibited.

10. Disclaimer of Warranties & Limitation of Liability

  • The website and services are provided “as is” and “as available” without warranties.
  • We do not guarantee uninterrupted, error-free, or secure use.
  • We are not liable for indirect, incidental, or consequential damages arising from use of our products or services.
  • Some jurisdictions may not allow limitation of liability; in such cases, liability is limited to the maximum extent permitted by law.

11. Indemnification

You agree to indemnify and hold harmless RZ SERVICES LTD t/a Interior Furnishes and its affiliates from claims, damages, or expenses arising from your breach of these Terms or violation of any law or third-party rights.

12. Governing Law

These Terms are governed by the laws of the United Kingdom, and any disputes will be resolved under UK jurisdiction.

13. Changes to Terms

We may update these Terms at any time. Continued use of the website constitutes acceptance of updated terms. Check this page periodically for changes.

14. Contact Information

  • Company Name: RZ SERVICES LTD
  • Trading As (T/A): Interior Furnishes
  • Company Number: 11304077
  • Physical Address: 28-42 Clements Road, Ilford, Essex, United Kingdom, IG1 1BA
  • Email: info@interiorfurnishes.co.uk
  • Phone: +44 7503 365993