Privacy policy

Last Updated: Nov 5, 2025

At RZ Services LTD T/A Interior Furnishes (“we”, “our”, “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website interiorfurnishes.co.uk, use our services, make purchases, or communicate with us (collectively, the “Services”).

By using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal information from you in the following ways:

a) Information You Provide Directly

  • Contact details: name, email, phone, billing and shipping address

  • Account details: username, password, security questions

  • Order details: purchases, payment confirmation, returns, exchanges

  • Customer support communications

b) Information About Your Usage

  • Device type, browser, IP address, location data

  • Interaction with our site, services, or advertisements

  • Cookies, pixels, and similar technologies (see Section 6)

c) Information from Third Parties

  • Payment processors (e.g., Shopify Payments)

  • Shipping and fulfillment partners

  • Marketing and analytics providers

2. How We Use Your Information

We use your information to:

  • Provide and fulfill your orders, manage your account, and improve our Services

  • Process payments and arrange shipping, returns, or exchanges

  • Communicate with you regarding your account, purchases, or promotions

  • Ensure security, prevent fraud, and comply with legal obligations

  • Display personalized content, marketing, and advertisements (if consented or allowed by law)

Legal Basis for EU Users (GDPR):

  • Legitimate interest (Art. 6(1)(f))

  • Consent, where required

  • Contractual necessity (Art. 6(1)(b))

3. Cookies & Tracking

We use cookies and similar technologies to:

  • Remember your preferences

  • Improve site functionality

  • Run analytics and marketing campaigns

You can manage your cookie preferences in your browser settings. Blocking cookies may affect site functionality.

Learn more: Shopify Cookies Policy

4. Sharing Your Information

We may share your personal information with:

  • Service providers working on our behalf (e.g., IT, shipping, payment, analytics)

  • Business and marketing partners for advertising purposes

  • Affiliates within our corporate group

  • Legal authorities or in business transactions (merger, bankruptcy, etc.)

We do not sell or share sensitive personal information without consent.

5. User-Generated Content

Any reviews, comments, or content you post may be public and accessible by others. We are not responsible for information shared publicly.

6. Third-Party Links

Our Services may include links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their policies before sharing personal information.

7. Children’s Privacy

Our Services are not for children under 16. We do not knowingly collect information from children. Parents or guardians may request deletion of a child’s information by contacting us.

8. Security & Retention

We use reasonable measures to protect your information. However, no method is 100% secure.
We retain personal information only as long as necessary to provide services, comply with legal obligations, or resolve disputes.

9. Your Rights

Depending on your location, you may have the following rights:

  • Access, correct, or delete your personal information

  • Request restriction of processing or data portability

  • Opt-out of marketing or targeted advertising

  • Withdraw consent at any time

  • Appeal if your rights request is denied

For EU/EEA residents: GDPR rights apply.
For California residents: CCPA rights apply.

To exercise your rights, contact us at info@interiorfurnishes.co.uk or +44 7503 365993.

10. International Users

Your information may be transferred and processed outside your country. For EU users, transfers are protected under Standard Contractual Clauses or equivalent mechanisms.

11. Contact Us

If you have any questions, complaints, or wish to exercise your rights, contact us:

Phone: +44 7503 365993
Email: info@interiorfurnishes.co.uk
Address: 28-42 Clements Road, Ilford, Essex, United Kingdom, IG1 1BA